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Delivery, Returns & Payment


Welcome to our website, thank you for choosing NOVADRUM, feel comfortable and at home. We have many interesting sections and information for you, but of course, the most interesting are the tools themselves, so in this section we will be happy to advise you on placing an order. To find out more information, select the type of your order:

This is regular order that will be accepted and processed immediately.
An order of this type is valid and executed only on the territory of Ukraine.

- Tools are always available.
- Convenient form of payment.
- Shipping on the day of placing the order.
- Fast delivery.
- Reliable packaging.

To do this, you should choose the necessary product, add it to the cart, and then go to checkout, where you should enter the correct data of the buyer. Be careful in choosing post office. We care about you, so at the payment stage you can choose the method that is convenient for you - both to order a parcel with cash on delivery and to pay for the order immediately. You can also leave your wishes or additional information in note.

For additional questions, contact the Contacts section, there are numbers where we are ready to answer your questions.
This type of order will be made automatically if you are located outside of Ukraine. For all countries, we use universal prices in the USD currency, so if you create payment, for example in EUR, the payment system will automatically convert the currency according to the exchange rate. International orders are processed immediately. For clarification, we send return message to your e-mail address, where we will inform you about the status of the parcel, additional information, etc.

- Tools are always available.
- Convenient form of payment.
- Shipping within 3 days.
- Individual type of delivery.
- Basic delivery is free.
- Reliable packaging.

To do this, you should choose the necessary product, add it to the cart and go to the checkout, where you should enter the correct buyer data. We use your personal data only for processing the shipment, so we emphasize the correctness of entering your mobile number and email address for communication.
If there is no field for entering data or you have an individual message regarding the order, you can enter it in the notes during checkout.

For additional questions, contact us in the Contacts section.
When buying three drums or more, we currently have an incentive program with special prices on all instruments and shipping rates.

You can get discounts from 10% to 40% depending on the order.

For clarification and on issues of providing additional information and price lists, contact us in the Contacts section.

Where you can buy it

Ukraine, Kyiv (01013)
Vizvolyteliv Avenue, 3A

Payment Forms

Payment


Ukraine:
1. Online Visa / Master Card payment via MonoPay.
For payment, after placing the order, you will be redirected to the page of the MonoPay service.

International order:
1. Online payment via PayPal.
You can pay by card if you don't have a PayPal account. For payment, after placing the order, you will be redirected to the PayPal service page.
2. Western Union transfers.

Delivery


- Processing time 1-3 days.
- Each drum is carefully packaged.
- We control the tracking of each parcel.

Ukraine:
Delivery within Ukraine is carried out at the expense of the recipient.
1. Nova Poshta: 1-3 days on the way.
2. UkrPoshta: 3-5 days on the way.

International order:
FREE worldwide Express shipping via UPS / FedEx / DPD.
1. 3-10 days on the way (EU countries).
2. 5-12 days on the way (USA / Other countries).

* we accept pre-orders, production time up to 3 weeks (for clarification - contact with us).

Exchange / Returns

No exchange! Returns for a valid reason (each cased discussed individually). We only make quality instruments that, when handled properly, will not be damaged.



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